We at FIVE STAR HAIR COMPANY are committed to ensuring that every client is satisfied with their hair purchase.
Our hair is re-usable & will last 1 year or more with proper care. Please note that each batch of virgin hair is unique, and no
bundle of hair is exactly the same. This is the nature of unprocessed virgin hair. Please review your hair purchase before installing.
If there are any problems with the hair, return the hair for exchange BEFORE USING.
An advantage of virgin hair is that it can be styled and processed just its your natural hair, however, we do not guarantee any hair that has been chemically altered after purchase.
If you must chemically alter your hair, we strongly recommend you seek assistance from a professional stylist and proceed only after the
stylist completes a strand test as this will allow you to test how the hair will hold up to the chemicals.
Use a shampoo no higher than pH 7
Shampoo at least once a week
Before washing the hair, brush (a vent wig brush is recommended) and detangle hair from ends to roots before applying shampoo. We recommend you spray a mixture of conditioner and water and brush the hair from the bottom up.
You can use a hair color bottle with shampoo and water solution to squeeze and clean between the wefts and scalp.
Salon care is recommended but, if you shampoo at home, shampoo hair in the shower so hair falls straight. Never dip over a sink.
Smooth shampoo from root to ends in one direction. When washing your hair, DO NOT pile the hair on top of your head or wash in circles. This creates tangles. Instead gently shampoo the hair in one direction (vertically) only.
Apply conditioner to hair and brush hair with a large paddle brush, starting with the ends working your way up to your scalp. Deep condition when needed.
Rinse thoroughly, squeeze out excess water and pat dry with towel, do not rub or twist the hair.
Dry and style as recommended by your stylist.
For curly hair, scrunch hair while damp to reform curls.
Before going to bed, depending on your style, braid your hair into one loose large braid at the back of the neck, two pigtail braids, A ponytail, pin curl or wrap. Consult with your stylist for the best sleep care for your hair style. After waking up, undo and style hair as necessary.